What is this website about?
At Inhabitr, we believe that you don’t have to buy what you use. Preferences are changing, and we’re here to support those changes. Today’s world wants freedom and flexibility. You already rent your apartment, your car, and so much more; don't stop there and rent your furniture!
Why should I rent my furniture?
Maybe you want to furnish an entire apartment with your new roommates. Maybe you’re testing out a new city and aren’t ready to commit to staying. Maybe you’re looking ahead to a semester of school before heading back home. Maybe you’re starting a company and are building out an office space. Maybe you’ve got a place full of things you love, but you’re missing something - a cool lamp, a nice sofa, or a coffee table to bring everything together. Maybe, you just don't feel like spending thousands of dollars to get furniture you love - and you'd rather balance out that expense over time.
How does this work?
Pick the items and packages you like, and let us know how long you want to rent them for. We’ll come with the furniture, and help set it up. Once your lease ends, we’ll collect the furniture and wait to serve you again!
Where are the places you deliver to?
We offer free delivery and assembly throughout the Chicagoland area. If you’re in a neighboring town or city, and in love with our products, shoot us a note at firstname.lastname@example.org and we’d love to help out.
What do I need for delivery?
Nothing! You only need to let us in the door, and we’ll take care of everything else. After you order, we’ll get in touch and so we keep you in the loop through every stage of the process. Once we’re at in your home, you can either stick around during delivery or allow us to see ourselves out after we’re done. Completely your choice!
What do I need for pickup?
We ask that you go through the furniture to make sure it's free of all your belongings! We appreciate a couple of weeks notice for pick ups, but understand that life moves fast, so we're happy to accommodate what your situation demands :)
How long do delivery and pickup take? Do I need to be home?
Depending on what you order we aim to take a maximum of 5 hours to come, set up your apartment, and leave. You need to be home to let us in, but after that you’re free.
Is delivery "white glove"?
Yes! It absolutely it is. We make sure to bring as well as assemble all the furniture you order, and set your home to suit your preferences.
What other expenses are there?
Delivery is completely free! We have a pick-up fee of $199, which we use to disassemble and securely transport back your furniture. This fee is always charged at the end of your lease, never the beginning.
What if I want to add items to my order?
If you’d like to add items to an order you’ve already placed, feel free to reach out to us through email@example.com. Tell us about what you’d like to add, and you’re all set. If you want to add an item once the delivery is on its way, you will have to place a fresh order on this website.
Quick! I need items immediately!
Take a deep breath :) We typically deliver between 5-7 days. If you need express delivery, shoot us a note on firstname.lastname@example.org. We’ll get back to you right away, and try our best to help out.
Where does your furniture come from? Why don’t I just get it from IKEA?
We source only high quality items from sustainable suppliers. Renting lessens the burden on your budget to begin with, allowing you to pay less for high quality items rather than sacrificing quality and durability in order to save some cash.
What if I damage my furniture during my lease?
We understand that things happen. In general, a little wear and tear shouldn’t be a problem - we expect you to use your furniture, not just look at it! As long as your furniture is in respectable shape when we come to pick it up, there’s nothing to worry about.
What if my furniture doesn't fit up the stairs/through the door upon delivery?
Unfortunately, we cannot account for cases like this If there's an item you're concerned about, reach out to email@example.com and a member of our team will help you find out what's best. If we arrive with an item that cannot be delivered for any reason, there will be a $199 restocking fee since we’ll have to take the piece back.
What about Spot and Tigger?
All of our furniture is pet friendly! What fun would it be if it weren’t?
What if I need to end my lease early?
We’re flexible - that’s the whole point, remember? Our team will be happy to make sure to help you clear out of your place whenever you need. We'll adjust the charges to fit the amount of time you actually rented the furniture. Depending on your situation, there may be a cancellation or lease-break fee of up to $300.
What if I want to extend my lease, or buy my furniture after it ends?
There's no charge for extending a lease, other than the monthly charges that will continue. We do have a rent-to-buy option you can use to buy your furniture.
How do I schedule a return?
A few weeks before your lease is over, a member of our team will reach out to you to begin scheduling a time for pickup. We’ll then be in touch a few days before to confirm. We aim to be in and out of your way in under five hours.
What’s the shortest lease you offer?
Our shortest lease length is 1 month.
What if my pickup date isn't the same day of the month as my delivery?
If your requested pickup date requested is within a week of the day of the month that your furniture was delivered, there's no extra charge - you'll still be charged for the full last month if it's within a week before your pickup, but won't be charged a cancellation fee. Similarly, you won't be charged extra for a pickup day within 7 days after the end of your lease.
Help! Something broke!
Don't worry! Let us know by reaching out to firstname.lastname@example.org and we'll sort it all out.